Dentally Alternative UK: How Remedico Improves Clinic Workflow

UK dental clinics waste 5–10% of profits annually due to inefficient workflows. Outdated software like Dentally often causes delays, errors, and admin overload, especially for multi-site practices. Remedico offers a solution with AI automation, cloud-based tools, and patient engagement features that reduce admin time, minimise errors, and boost patient retention.

Key Insights:

• Admin Overload: Staff spend up to 2 hours daily on repetitive tasks like data entry and appointment management.
• Multi-Site Challenges: Dentally’s basic cloud tools create syncing issues, while Remedico offers real-time updates across locations.
• AI Automation: Tools like voice-to-text documentation and automated reminders save up to 30% admin time monthly.
• Patient Retention: Features like 24/7 online booking and WhatsApp reminders reduce no-shows by 22.95%.

Quick Comparison:

Why it matters: Remedico saves time, reduces errors, and improves patient care, making it a strong alternative for UK dental practices.

What to Look for in a Dentally Alternative

To tackle the workflow challenges mentioned, focus on three key areas when selecting a Dentally alternative. For UK-based clinics, it’s essential to prioritise software that offers AI tools for admin tasks, cloud-based multi-site management, and effective patient retention features. These aren’t just add-ons - they’re the backbone of modern dental practice software, designed to save both time and money.

A good system should consolidate scheduling, clinical notes, billing, and patient communication into one platform. This integration eliminates double data entry and reduces costly errors, streamlining operations across the board.

AI Tools That Reduce Admin Work

AI-powered tools are a game-changer. For example, voice-to-text documentation can transform voice notes into clear clinical records, drastically reducing the time dentists spend on charting. According to Overjet, practices using AI automation have seen a 10–20% increase in case acceptance within just a few months, allowing staff to focus more on patient care rather than drowning in paperwork [4][10].

Automated scheduling and reminders are another critical feature. Platforms that send WhatsApp or SMS confirmations directly can significantly cut down on missed appointments and save reception teams from hours of patient follow-ups - often freeing up 20–24 hours each month. Look for systems with AI assistants capable of handling routine tasks like rescheduling, generating financial reports, and responding to common queries via text commands.

Digital forms with e-signatures are another time-saver, eliminating the need for manual scanning and filing. Instead of printing consent forms, having patients sign them, and uploading scanned copies, digital forms are instantly saved to patient records. This alone can save 9–10 hours per month [1].

Cloud-Based Software for Multiple Locations

For practices with multiple branches, cloud-based software is a must. Platforms like Dentrix Ascend and tab32 enable real-time syncing across locations, offering instant access to patient records, schedules, and imaging from any device. This eliminates the need for on-site servers or IT staff to manage backups [7][8]. For instance, if a patient visits a clinic in Manchester but needs emergency care in Birmingham, their records are immediately accessible.

Centralised dashboards are another advantage, allowing practice owners to track performance metrics like revenue, appointment fill rates, and staff productivity - all from a single login. Role-based access controls ensure that each team member only sees the information relevant to their role, while automated audit trails help maintain GDPR compliance [9][10].

Scaling is also simplified with cloud systems. Adding a new location doesn’t require additional servers or complex installations. The platform extends seamlessly, syncing patient data and clinical protocols automatically. Combined with real-time data and patient engagement tools, cloud-based software is an essential component of a modern dental practice.

Tools That Keep Patients Coming Back

Patient retention hinges on convenience and engagement. Features like 24/7 online booking are becoming standard, with 73% of patients preferring to book appointments outside regular office hours [2]. Real-time online scheduling not only caters to this demand but also reduces administrative follow-up and the risk of double bookings.

Automated communication tools are equally important. Platforms like Curve Dental and Carestack use integrated messaging to send treatment reminders, follow-up instructions, and recall notifications. This continuous engagement ensures patients stay on track with their care and are less likely to switch to another practice.

Visual treatment planning tools also play a significant role in retention. Options like 3D dental charting and VR platforms such as Dentaverse allow dentists to visually explain diagnoses and treatment plans. When patients can see what’s happening in their mouths and understand the expected outcomes, they’re more likely to proceed with recommended treatments. As Dr. Khalil Karam remarked:

“When I present treatment plan using Dentaverse, my patients are left speechless” [3].

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How Remedico Compares to Dentally

@figure {Remedico vs Dentally Feature Comparison for UK Dental Clinics} :::

Dentally provides UK clinics with cloud-based tools for scheduling, patient records, and imaging uploads. However, it lacks advanced AI-driven workflow automation and effective multi-site management - key features for growing practices. Remedico addresses these gaps with tools designed to save admin time, minimise errors, and boost patient retention. These features tackle long-standing workflow challenges and patient retention issues faced by UK clinics.

For clinics managing multiple locations or planning to expand, the contrast is stark. Dentally offers basic cloud access, often requiring manual syncing or separate logins for each site. In comparison, Remedico delivers a centralised dashboard that provides real-time insights into revenue, appointments, and staff performance across all branches. Here’s a detailed breakdown of how the two platforms stack up:

Remedico vs Dentally: Feature Breakdown

One standout feature of Remedico is its AI-powered clinical documentation. Using RemedicoGPT™, voice notes are converted into structured records in under 5 minutes per patient. This is a significant improvement over manual entry, which can take up to 15 minutes. For a clinic seeing 20 patients a day, this could save around 200 minutes daily. This level of efficiency mirrors tools like Overjet, which have shown similar time savings of 10–20% [4].

What UK Clinics Gain by Using Remedico

The feature differences translate into tangible benefits for UK clinics. By streamlining workflows, Remedico helps practices save 20–30% on admin time, with many seeing a return on investment within 3–6 months. The Smart Calendar simplifies scheduling with drag-and-drop functionality and iPad access, while Retention AI™ reduces no-shows by up to 22.95% through automated WhatsApp reminders.

For multi-site clinics, Remedico’s cloud infrastructure eliminates the need for additional servers or complex installations when adding new locations. Patient records, appointments, and imaging update instantly across all sites. One UK clinic managing multiple branches reported a 25% reduction in no-shows after implementing Remedico’s patient portal and centralised booking system, echoing results seen with platforms like Carestack [6].

Compliance is seamlessly integrated. Remedico includes GDPR-compliant audit trails, automated consent forms with e-signatures, and en-GB spelling and £ currency formatting, ensuring data security without additional manual effort.

Pricing for Remedico starts at £78–£80 per doctor per month. This includes free setup, training, 1,000 WhatsApp reminders, and support for unlimited patients and branches. Dentally, on the other hand, has variable pricing with extra costs for SMS reminders or third-party integrations. For practices with three or more doctors, Remedico sweetens the deal by offering a free Meta Quest 3 VR headset with annual plans, enhancing patient education at no extra cost.

3 Common Mistakes When Switching from Dentally

Switching dental software might seem straightforward, but unexpected challenges can quickly arise. Many clinics in the UK underestimate the complexity involved, which can lead to lost patient records, staff confusion, and even frustrated patients. Here’s how to sidestep some of the most common pitfalls when transitioning from Dentally to Remedico.

Poor Data Migration Planning

Failing to plan your data migration properly can result in critical issues like lost patient records or duplicate entries. Before transferring data from Dentally, take the time to audit your existing records and identify what’s essential for Remedico. This includes cleaning up duplicate records, filling in missing details like emergency contacts, and standardising field names. For instance, ensure that terms like “BP” and “BloodPressure_mmHg” are consistent across the board [12][14].

It’s also wise to run a pilot migration in a sandbox environment. This allows you to confirm that key information - such as allergy alerts, prescription histories, and clinical notes - transfers over accurately. Don’t forget to take a final backup of your Dentally database to ensure you have the most current records on hand [11][13]. Remedico’s migration process simplifies this with full backups and side-by-side record checks, covering everything from appointments to billing and lab results [12].

Once your data is in place, the next step is ensuring your team is ready to use the new system effectively.

Not Training Your Team Properly

Even the best software is only as good as the people using it. Without thorough training, staff may struggle to adapt to Remedico’s features, potentially falling back on old habits and missing out on time-saving tools like RemedicoGPT™ for voice-to-text clinical notes.

Remedico provides free setup and training for new clinics, along with round-the-clock support through a dedicated contact [3]. Use this opportunity to standardise workflows across your team, ensuring everyone follows the same procedures for diagnostics, treatment planning, and invoicing.

“The workflow which is unique to Remedico, makes sure the team is streamlined working the same protocol. Innovative approach to dental software which was definitely missing!”

Once your team is up to speed, don’t overlook the importance of patient communication during the transition.

Forgetting About Patient Communication

Switching software shouldn’t disrupt how you engage with patients. Neglecting to set up patient portals or automated reminders can undermine the benefits of your new tools. For example, SMS reminders and calls alone can cut down missed appointments by 20%, and 95% of text messages are read within just three minutes [16].

To ensure a smooth transition, follow a step-by-step approach:

• Week 1: Map out your communication workflows.
• Week 2: Integrate and test new tools.
• Week 3: Pilot the system in one department.
• Week 4: Roll it out across the entire clinic [15].

Remedico makes patient communication easier with 1,000 free monthly WhatsApp reminders [3]. Use standardised templates for appointment confirmations, reminders 72 hours before visits, and post-visit follow-ups to maintain a professional and consistent tone [15]. Plus, the platform’s two-way messaging feature allows patients to confirm or reschedule appointments and ask questions without needing to call [3].

Key Takeaways: Why Remedico Works for UK Clinics

Main Benefits of Switching to Remedico

Remedico offers a practical solution for UK dental practices looking to streamline operations and reduce administrative burdens. By addressing common inefficiencies, the platform delivers tangible improvements. For instance, it increases productivity by 82% through automated workflows that handle appointment reminders, patient intake, and treatment plans[5]. Multi-site clinics benefit from centralised dashboards, providing real-time insights into production, collections, and team performance across all locations[17].

Switching to Remedico also means saving time and money. Practices consolidating their software subscriptions with this platform typically save 6 hours per week and cut costs by over £1,200 per month[18]. On top of that, the inclusion of 1,000 free WhatsApp reminders helps reduce patient no-shows[3]. Features like RemedicoGPT™ simplify tasks such as generating clinical reports and filling forms in seconds, while Dentaverse® VR tools enhance patient engagement, leading to a 10–20% increase in case acceptance rates[4].

“Remedico has changed the way we deliver care… every doctor is now in the driver’s seat taking control over important daily admin work from updating patient diagnostics to explaining treatment plans, invoicing and monitoring their own progress.”

These features make the transition to Remedico both simple and beneficial for practices.

How to Get Started with Remedico

UK clinics can explore the platform risk-free with a free trial, which includes setup, training, and secure data migration at no cost[3]. The subscription fee is £78 per doctor per month (or $99 per doctor monthly), covering unlimited patients, branches, and 100GB of storage. Practices with three or more doctors on an annual plan also receive a complimentary Meta Quest 3 VR headset for Dentaverse®[3]. Migration support ensures a smooth transition, covering appointments, billing, lab results, and clinical notes.